Start Date: 26th November 2018 and 2nd January 2019
Salary: £15,795 per annum
Shift/Hours: Various shift patterns available working between the hours of 8am to 9:15pm Monday to Friday, 8am to 8:15pm Saturday and 10am to 6:15pm Sunday.
So, you’re interested in joining Tesco Care Team as a Customer Service Advisor. That’s great news. Let’s see if you’re the right fit for this role. Here’s what you can expect when you join us:
You take pride in helping people. You always have.
You pick up the phone. You ask questions. You start conversations.
You know every customer is different.
You spend time with them. Building their trust. Understanding their needs.
You answer Tom’s billing enquiry.
You explain to Declan how to set his phone to 4G.
You help Mo choose a great SIM only deal.
You’re always learning. Every day. With every call.
You share what you know. You mentor others. You keep growing.
You bring your true self to work. You’re adaptable, but you’re still you.
You’re proud of how far you’ve come. And so is your team.
You’re always eager for more. There’s room to progress. You know you can do it.
You wish you’d found this job sooner. You’re glad you applied. You’ve never looked back.
How does that sound? Think you’d be a great fit? Here’s a little more detail for you:
Joining the Tesco Mobile team, you’ll speak to customers regarding a wide range of issues, from billing and payment enquiries to data services and handset enquiries. Interested and enthusiastic, you’ll listen and empathise with customers, getting to a resolution as swiftly as possible. We’ll train you to deliver a service that is consistent and reliable so that each of your customers feel valued, understood and listened to. This is a great opportunity to build a career with us. Working with Capita means you’ll also have access to some great benefits and rewards including:
22 days’ holiday a year (plus 8 bank holidays). This will increase over time, the longer you work with us the more leave you get!
Free on site car parking
mobile phone discounts
cycle to work scheme
access to private dental care
high street retailer vouchers.
Our perks at work site includes lots of great discounts such as discounted cinemas tickets, dining out, hundreds of retailers and holidays
Not just a job but a career……