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Digital Support Officer Grade 4+ - £17,721 - £21,962 Full Time - 35 hours 1 Year Fixed Term Contract with an annual review pending funding Based in North Manchester This social enterprise helps people living in North Manchester find jobs and take advantage of training and volunteering opportunities. Their Vision is that "We will build confidence, drive ambition and inspire people to be the best they can be.'' They have an exciting opportunity for a Digital Support Officer at the enterprise to provide an effective and high quality support service to their clients introducing them to the service. In this busy role you will be responsible for supporting the clients with their digital job search by registering all clients, assisting them to create email accounts, universal job match accounts and provide support with any technical issues they may have. There will also be various administrative tasks including updating the company website, social media, recording / advertise job vacancies and ensuring all employment & training outcomes are tracked and updated to generate income for the enterprise. You will be responsible for handling petty cash and the integrity and cleansing of the IT systems therefore, therefore, it is essential that you have an eye for detail. The ideal person would be enthusiastic, customer focused, with excellent digital and administration skills. You will have the ability to identify and support clients' needs and be able to build their confidence in using IT and digital equipment. The clients may have no or little IT knowledge therefore; excellent communication skills and patience are a must. They are looking for a strong team player who also has a real sense of fun. This is a rewarding but demanding role, but a role that enables you to really make a difference If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please apply now. Closing date for applications - Thursday 16th November 2017 at 12pm midday Interviews to be held - Thursday 23rd November 2017

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